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money88 requires identity verification (Know Your Customer / KYC) before you can make your first withdrawal. Accepted documents include:

• Philippine passport
• SSS ID, GSIS ID, or PhilHealth ID
• Driver's license issued by the LTO
• UMID card
• Voter's ID or PhilSys National ID

You will also need to submit a selfie holding your ID and, in some cases, a proof of address (utility bill or bank statement dated within the last 3 months). KYC verification is typically completed within 1–2 business days.

Go to the money88 Login page and click "Forgot Password." Enter the email address associated with your account and money88 will send you a password reset link. Check your inbox (and spam/junk folder if you don't see it within a few minutes). Click the link, enter your new password, and confirm it. If you are still having trouble, contact money88 live chat support and our team will assist you in verifying your identity and resetting your access.

No. money88 strictly enforces a one account per player policy. Creating multiple accounts (also called "multi-accounting") is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and the forfeiture of any balances or bonuses. If you believe a duplicate account was created in error, contact support immediately to resolve the issue before it affects your primary account.

Log in to your money88 account and go to Account Settings. From there you can update your email address, mobile number, and communication preferences. Note that changes to your registered name or date of birth require identity re-verification and must be requested through live chat support. money88 does not allow name changes that do not match your government-issued ID.

money88 supports the following deposit methods for Filipino players:

• GCash – instant deposits via the GCash e-wallet
• Maya (PayMaya) – instant deposits via the Maya app
• Bank Transfer – BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card – Visa or Mastercard debit cards issued by Philippine banks

All deposits are processed in Philippine Peso (₱). money88 does not accept credit card deposits or any form of cryptocurrency.

The minimum deposit at money88 is ₱100 for GCash and Maya deposits. For bank transfers, the minimum is ₱500 due to bank processing fees. There is no maximum deposit limit, though very large deposits may trigger additional verification checks as part of our anti-money laundering (AML) compliance procedures.

GCash and Maya deposits are credited to your money88 account instantly in most cases. Bank transfers typically take 15 minutes to 2 hours during banking hours (Monday–Friday, 9am–5pm Philippine time). Transfers made outside banking hours or on weekends may take until the next business day. If your deposit has not appeared after 3 hours, contact money88 live chat with your transaction reference number.

money88 does not charge any fees on deposits. However, your bank or e-wallet provider may apply their own transaction fees — for example, some banks charge a small fee for InstaPay or PESONet transfers. We recommend checking with your bank or GCash/Maya before making a transfer if you are concerned about fees on their end.

Log in to your money88 account and go to the Cashier section. Select "Withdraw," choose your preferred payout method (GCash, Maya, or bank transfer), enter the amount you wish to withdraw, and confirm the request. Make sure your account is fully KYC-verified before submitting a withdrawal — unverified accounts cannot process payouts. Withdrawals are sent to the same payment method you used to deposit, where possible.

money88 aims to process all withdrawal requests within 24 hours on business days. GCash and Maya withdrawals are typically the fastest, often arriving within 1–4 hours of approval. Bank transfers may take 1–2 business days depending on your bank. Withdrawals submitted on weekends or Philippine public holidays will be processed on the next business day.

The minimum withdrawal amount at money88 is ₱200 for GCash and Maya. For bank transfers, the minimum is ₱500. There is no maximum withdrawal limit for verified accounts, though large withdrawals may be subject to additional security checks. If you have an active bonus, please check the wagering requirements before withdrawing — withdrawing before meeting wagering requirements will forfeit the bonus.

Common reasons for a withdrawal being delayed or rejected include:

• Incomplete KYC verification – your identity documents have not been approved yet
• Unmet wagering requirements – an active bonus has not been fully wagered through
• Mismatched payment details – the name on your GCash/bank account does not match your money88 registered name
• Security review – unusual account activity triggered a manual review by our fraud team
• Insufficient balance – your real-money balance is below the minimum withdrawal threshold

If your withdrawal was rejected, you will receive a notification with the reason. Contact money88 live chat support for assistance resolving the issue quickly.

money88 offers a diverse lineup of games designed for Filipino players, including:

• Slots – hundreds of video slot titles with various themes and jackpots
• Bingo – classic and modern bingo variants with real-time draws
• Keno – fast-paced number-draw game with flexible betting options
• Legend of Perseus – a featured adventure-themed game exclusive to money88
• Live Casino – live dealer games including baccarat, roulette, and blackjack

New games are added regularly. Check the money88 Casino page for the latest additions.

Yes! money88 is fully optimized for mobile play. The Platform works smoothly on Android and iOS devices through your mobile browser — no app download required. Simply visit money88.live on your phone's browser, log in, and start playing. The mobile interface is designed for touch screens with easy navigation, fast loading, and the same full game library available on desktop.

RTP stands for Return to Player — it is the percentage of all wagered money that a game is designed to pay back to players over time. For example, a slot with 96% RTP will theoretically return ₱96 for every ₱100 wagered across all players over a long period. RTP is a statistical average over millions of spins and does not guarantee individual results. money88 only offers games from certified providers whose RTP figures are independently audited and verified.

After registering your money88 account, make your first qualifying deposit and the welcome bonus will be credited automatically — no promo code needed in most cases. Make sure to read the bonus terms before depositing, as there is a minimum deposit amount required to trigger the welcome offer. The bonus funds will appear in your account balance alongside your real-money balance, clearly labeled so you always know which is which.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you must place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games contribute differently — slots typically contribute 100%, while table games may contribute less. Always check the specific terms of each promotion on money88.

Yes. If you accepted a bonus but decide you do not want to complete the wagering requirements, you can forfeit the bonus through your Account Settings under the "Bonuses" section. Note that forfeiting a bonus will also remove any winnings generated from bonus funds. Your real-money balance will remain unaffected. Once forfeited, the bonus cannot be reinstated, so make sure you are certain before proceeding.

money88 provides a full suite of responsible gaming tools to help you stay in control:

• Deposit limits – daily, weekly, or monthly caps on how much you can deposit
• Loss limits – automatic stop once your net losses reach your chosen threshold
• Session time limits – get notified when you have been playing for a set duration
• Cooling-off period – temporarily suspend your account for 1 to 42 days
• Self-exclusion – lock your account for 6 months up to permanently
• Reality check alerts – periodic pop-ups showing your session time and spend

All tools are accessible from your Account Settings under "Responsible Gaming." For more details, visit our Responsible Gaming page.

To self-exclude, log in to your money88 account, go to Account Settings → Responsible Gaming → Self-Exclusion, and choose your exclusion period (6 months, 1 year, 2 years, 5 years, or permanent). Once confirmed, your account will be locked immediately and you will not be able to log in, deposit, or receive promotional communications for the duration of the exclusion. If you need to self-exclude urgently and cannot access your account, contact money88 live chat support — our team will action it immediately. 🎗️ Gambling is addictive. Know when to stop.

money88 operates within the regulatory framework established by PAGCOR (Philippine Amusement and Gaming Corporation), the government body responsible for licensing and regulating online gaming in the Philippines. We use SSL encryption to protect all data transmissions, follow strict KYC and AML procedures, and maintain responsible gaming standards as required by PAGCOR. Your funds are held in segregated accounts separate from company operating funds, ensuring your balance is protected.